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How To: Submit a Mobile Deposit

March 6, 2018

MobileBanking

Mobile Deposit is great if you lead a busy lifestyle, are on the go, or don’t feel like getting out of your PJ’s to deposit a check!

Mobile Deposit is quick and can be completed with these simple steps:

Step 1: Sign your name on the endorsement line
Step 2: Write “For Mobile Deposit - Sterling State Bank” below your signature

MobileBankingCheck

Step 3 - Sign into mobile banking

HowToMobile_LogIN

Step 4: Click on "Deposit" in the bottom toolbar, then "Deposit Check" at the top

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Step 5: Choose the account, enter the check amount, take a clear picture of the front and back of the check

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Once you confirm, Viola! You’re done!

We will communicate with you if there are any questions or issues. 

Frequently Asked Mobile Deposit Questions:

How long do I keep my deposited checks for?

Please verify the check was deposited, once it has been verified you should keep your deposited checks for fourteen (14) days and then destroy or shred.

Are there limits to how much I can deposit?

Yes, you are limited to depositing $2,500 daily.

Are there limits to how many checks I can deposit a day?

No, as long as the total amount remains below the daily limit of $2,500.

What types of checks can I deposit?

Any check that is payable in U.S. dollars and drawn on any U.S. bank. The check must be made payable to the account holder and endorsed by the account holder.

What types of checks are not allowed for deposit?

- Checks made payable to someone that is not listed as an account holder

- Any type of alteration of the front of the check that appears to be suspicious or fraudulent.

- Checks drawn from non-U.S. banks and/or in non-U.S. currency

- Travelers' checks, money orders, or savings bonds

- Issued by the Treasury Department - With information missing from the MICR line (bottom of the check were the routing number, account number, and check number are located)

 


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Sam

 

Written By:

Samantha Stauffer

Marketing Specialist

Sterling State Bank